Our full 30 day 100% money back guarantee is valid for 30 days. If 30 days have elapsed from the date on your invoice for your purchase, unfortunately we can’t offer you a refund or exchange.
Conditions To Be Eligible For A Refund:
In the case that we send you a replacement item due to the original item being damaged or defective, the time it takes for a replacement product to reach you may vary depending on where you live. Generally shipping times will be the same as for your original purchased item(s).
To complete your refund in this case you will need to return your item(s) to us first. Please email us at firstname.lastname@example.org and provide us with your receipt or proof of purchase. To be eligible for a refund of your item(s) you must notify us within 30 days of purchase that you would like to return your item(s). We will provide you with a postal address of where to return your item(s) to, along with further instructions on how to return your item(s) to us. Please be aware that you are responsible for paying all shipping costs for returning your item(s) to us. Shipping costs are non-refundable by Buddie's Bites.
your returned item(s) have been received and inspected by us, we will
send you an email to notify you that we have received your returned
item(s). We will also notify you of the approval or rejection of your
If your refund is approved, then your refund will be processed, and a credit will be applied to the credit card that you used to make the original purchase with, within 5-10 business days.
If you are shipping an item over $75, we recommend that you use a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item(s) otherwise.
Late Or Missing Refunds: (if applicable)
If you haven’t received a refund within 5-10 business days, first check your bank account again.
Then contact your credit card company as it may take some time before your refund is processed by your financial institution. Next contact your bank. There is often some processing time before a refund is posted on account statements.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.
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